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I.T Support & Sales

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Proactive IT Support & Procurement Services for Businesses of all Sizes.

Our team of expert engineers and project managers will design and implement bespoke support services to suit your needs. Our guaranteed remote response times, combined with our central location, allow us to minimise impact on your business.

Automate has expert knowledge in all aspects of IT Support including industry specific applications such as Sage, Quickbooks and Arithon, as well as experience in supporting and integrating with bespoke in-house applications.  Our team of engineers also specialise in supporting all types of hardware from phones and tablets to servers and printers.

Our proactive support service increases your business productivity with better system performance, stability and security across all platforms and technologies. We offer a managed IT services solution that works to prevent any system failures before they occur. Our bespoke platform works by monitoring your critical infrastructure, ensuring your systems are kept in check and remain in the best of health.

SUPPORT OPTIONS

Maintenance Contract

Technology ‘up-time’ has become one of the most important aspects of operating a business.  With Automate’s bespoke maintenance contracts you can ensure your systems are always fully operational and fully efficient, all at a lower cost than operating an internal help desk department.

ADHOC SUPPORT

Access to technical support on demand. If you don’t wish to take out a maintenance contract; if your business has an advanced technical issue; or a project rollout where you need additional technical resources, we can assist you. Whether you require remote or onsite engineering support, our expert team can assist your business on a per hour basis.

Third Party Vendor Support

Add ‘Third Party Vendor Support’ to your maintenance contract and we will liaise with all of your external software providers to ensure that you can spend time running your business, and not be on hold with call centres and customer service personnel to remedy bugs and glitches with their products.